FAQ

bea99 FAQ — Answers to All Your Questions

From live casino to payments, cricket betting, and accounts — find answers in English to everything you want to know before playing at bea99.

Your Questions, Our Answers

Whether you are new to bea99 or a returning player, questions can come up at any time. How do live dealer games work, what do you do if you forget your password, how do you read cricket betting odds, or how long does it take to receive your winnings — this page covers more than 20 questions across four categories with detailed answers. If you cannot find what you are looking for, contact our support team directly.

Live Dealer Games

Roulette is a classic casino game where you bet on which pocket a ball will land in on a spinning wheel. You can place bets on red or black, odd or even numbers, a specific number, or groups of numbers. After logging in to bea99, go to the Live Casino section and you will find multiple roulette tables, each run by a real dealer in real time. Just log in to bea99 and you can start playing right away.

bea99's live casino has a range of tables — from low-limit tables for beginners to high-limit tables for experienced players. After logging in, the minimum and maximum bet for each game are shown in the table information. The minimum deposit is ৳200, so you can get started with a small amount.

Yes, bea99's live casino is fully mobile-friendly. The site works smoothly on any smartphone or tablet browser, whether Android or iOS. A fast internet connection will make the live stream much smoother. There is no separate app to install — just open your browser and enjoy real-time games with a dealer.

Yes. Teen Patti is a three-card game where players compete against the dealer or each other. Andar Bahar is simpler — one card is drawn and you guess whether a card of the same value will appear on the "Andar" or "Bahar" side first. Both games are popular in Bangladesh and are available in the bea99 live casino section.

Baccarat has three main betting options — "Player", "Banker", or "Tie". Each hand is dealt two cards; the hand whose total is closest to 9 wins. Only the last digit of the total counts, so tens and higher cards drop the tens place. The rules are straightforward, which makes it a popular choice for new players. bea99 offers live Baccarat tables with a real dealer.

Account Questions

No need to worry — the bea99 login page has a "Forgot Password" option. Click it, enter your registered email or phone number, and you will receive a verification code. Use the code to set a new password. If you cannot resolve it yourself, contact us via live chat or email [email protected] — the support team is active 24 hours a day.

To register you need an active mobile number or email address, a preferred username, and a strong password. You must be at least 21 years old. It is important to provide accurate personal details, because if the name does not match during payment verification your withdrawal may be blocked. You can complete registration easily on the bea99 login page.

Usernames generally allow English letters, numbers, and underscores. Your password should be at least 8 characters long, and a mix of uppercase letters, lowercase letters, and numbers will keep your account more secure. Avoid easy-to-guess passwords such as "123456" or your date of birth. Your information is kept safe at bea99 through SSL encryption.

No. According to bea99's policy, each player may have only one account. If the same person opens multiple accounts, all accounts may be cancelled and the balance may be forfeited. Creating multiple accounts to take advantage of bonuses or promotions is strictly prohibited.

To change personal details, contact the bea99 support team directly. Send a message via live chat or to [email protected] and provide the information needed to verify your identity. Once your identity is confirmed, the support team will update your details. Avoid providing incorrect information, as it may cause problems with withdrawals later.

Cricket Betting

Decimal odds are the simplest format. For example, if the odds are 2.50 and you place a ৳100 bet, you will receive ৳250 if you win (including your stake). Simply multiply the odds by your stake to get the total return. Odds never go below 1.00 — the higher the number, the less likely that outcome is considered to be. bea99 displays all betting odds in this decimal format.

Yes, bea99 offers in-play or live betting, where you can place bets while a match is ongoing. The odds change as the situation shifts ball by ball. Each bet takes a moment to be accepted, so you need to decide quickly. Live betting is exciting, but knowing each team's form beforehand will help you make better decisions.

You can bet on BPL, T20 World Cup, and various other international cricket tournaments at bea99. A wide range of markets is available, including match result, top batsman, top bowler, and over/under. For matches like Bangladesh vs India, you can also bet on markets such as which team will take more wickets or who will be the Man of the Match.

An accumulator (or "acca") bet combines predictions from multiple matches into one bet. If all predictions are correct, the odds are multiplied together, which can significantly increase your winnings. However, if even one prediction is wrong, the entire bet is lost. This is a high-risk betting method — so keep your stakes modest and play responsibly.

The minimum deposit at bea99 by any method is ৳200, so you can start cricket betting with a small amount. Place small bets in line with your budget and build up experience gradually. Remember — betting is for entertainment, not a way to recover money you have lost.

Withdrawals

bea99's welcome bonus offers up to 200% on your first deposit, up to ৳20,000, but you must wager 15 times the bonus amount before withdrawing. For example: if you deposit ৳1,000 and receive a ৳2,000 bonus, you must wager ৳2,000 × 15 = ৳30,000 before you can withdraw. The wagering requirement applies only to the bonus, not the deposit.

No. According to bea99's rules, the withdrawal payment method must be registered in your own name. This means whichever method you use — bKash, Nagad, Rocket, or Upay — it must be linked to your own number. Withdrawals to another person's number may be blocked for security reasons.

The minimum withdrawal amount at bea99 is ৳800. Requests below this amount will not be accepted. Before submitting a withdrawal, make sure your balance is at least ৳800. This same limit applies to all methods — bKash, Nagad, Rocket, Upay, and bank transfer.

Withdrawals at bea99 are generally processed within 1 hour. If it takes longer than 1 hour, contact us via live chat or at [email protected] and provide your transaction reference number. Your first withdrawal may take slightly longer due to identity verification — this is part of the security process.

bea99 supports withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer. Mobile banking methods are the fastest as they are processed instantly. Bank transfers can be sent to major banks such as Dutch-Bangla Bank, BRAC Bank, or Islami Bank. Withdrawing through the same method you used to deposit is usually the simplest option.

Have More Questions?

If you cannot find the answer to your question on this page, our support team is always ready to help — you can speak to them in English. Log in to your account from the bea99 Login page and start a live chat directly.

💬

Live Chat

24 hours a day, 7 days a week — instant support in both Bengali and English.

📧

Email Support

[email protected] — contact us by email for detailed issues.