bea99's Privacy Policy
Your personal information is of the highest importance to us. This policy clearly sets out how bea99 collects, stores, and protects your data.
Introduction & Scope
This Privacy Policy ("Policy") is issued on behalf of the bea99 platform ("Platform", "we", "us") and applies to all registered and unregistered individuals ("you", "user") who use the website at https://bea99.lat and related services. This Policy describes our practices regarding the collection, processing, storage, and disclosure of your personal information.
By using bea99's services, you confirm that you have read, understood, and agreed to this Policy. If you do not agree with any part of this Policy, please stop using our Platform and contact our support team with any questions.
What Information We Collect
bea99 collects several types of information to operate its services properly. This information falls into two main categories: information you provide voluntarily, and information collected automatically while you use the Platform.
Information You Provide Voluntarily
Information you provide during registration and account management:
- Full name and date of birth
- Email address and mobile number
- Residential address
- Identity verification documents (National ID card, passport)
- Payment information (bKash, Nagad, Rocket, Upay or bank account)
- Contact details provided in support requests
Automatically Collected Information
Information collected technically while you use the Platform:
- IP address and device identifiers
- Browser type and operating system
- Date and time of page visits
- Cookie and session data
- Gaming activity and transaction history
- Referral source and click tracking data
Purpose of Data Use
bea99 uses collected information only for the following legitimate purposes. We ensure that every data processing activity is linked to a specific, clear, and lawful purpose.
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Identity & contact information | Account registration, identity verification, and providing support | Contractual obligation |
| Payment information | Processing deposits and withdrawals, fraud prevention | Contractual and legal obligation |
| Gaming activity data | Responsible gaming monitoring, bonus eligibility determination | Legitimate interest and contractual obligation |
| Technical and log data | Ensuring Platform security and resolving technical issues | Legitimate interest |
| Communication preferences | Sending relevant promotional messages and important updates | Consent |
Cookies & Tracking Technologies
The bea99 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help us recognize your visits.
Essential Cookies
These cookies are necessary for the Platform's basic functionality. They are used to keep your session active, maintain your login state, and ensure security. These cookies cannot be disabled.
Functional Cookies
These cookies are used to remember your preferences (language, display settings). They improve your personalized experience but are not essential for the Platform's core functionality.
Analytics Cookies
These cookies collect information to help us understand how users interact with the Platform and to improve our services. All data is processed in aggregated form and no individual is identified.
You can control or delete non-essential cookies through your browser settings. However, disabling cookies may limit some features of the Platform.
Data Sharing & Third Parties
bea99 does not sell or rent your personal information. However, in certain circumstances we may share information with trusted third parties:
Service Provider Partners
We work with third parties for payment processing (bKash, Nagad, Rocket, Upay and authorized banks), technical infrastructure, and security verification services. These partners receive only the information necessary to provide their specific services and are bound by strict confidentiality agreements with us.
Legal Obligations
We may be required to disclose information in response to applicable laws in Bangladesh, court orders, or legitimate requests from competent authorities. In such cases we will disclose only the information that is legally required.
Fraud and Abuse Prevention
Relevant information may be shared with organizations that help detect unlawful activity, in order to protect the Platform and the interests of all users.
Data Security Measures
bea99 has implemented industry-standard technical and organizational measures to protect your data. Our security framework is continuously reviewed and updated.
SSL Encryption
All data transmissions are encrypted using TLS/SSL technology.
Access Controls
Strict role-based access policy — only authorized staff can view data.
Secure Storage
Data is stored on encrypted servers and regular security audits are conducted.
Monitoring
24/7 system monitoring enables immediate detection of suspicious activity.
Data Retention Period
bea99 retains your information only for as long as necessary. Retention periods depend on the type of data and applicable legal obligations.
General Retention Policy
- Active account data: for the full duration that the account remains active
- Transaction records: for a defined period after account closure to meet legal obligations
- Communication and support records: for as long as they remain relevant
- Identity verification documents: for a defined period for fraud prevention and legal compliance
- Cookie and technical data: for a limited period, depending on the type of cookie
After an account is closed, we make every effort to delete or anonymize your personal information as soon as possible, though some data may need to be retained for a defined period for legal reasons.
Your Rights Regarding Your Data
As a bea99 user, you have certain important rights over your personal information. You may contact us at any time to exercise these rights.
Right to Access
If you want to know what information we hold about you, you can request a copy.
Right to Rectification
If any of your information is inaccurate, you can request that it be corrected.
Right to Erasure
In certain circumstances, you can request that your personal information be deleted.
Right to Object to Processing
You can object to marketing communications or certain types of processing.
Right to Data Portability
You can request your personal information in a structured, readable format.
Right to Restrict Processing
In certain cases, you can request that the processing of your data be temporarily suspended.
Protection of Minors
bea99 strictly enforces a 21+ age policy. This Platform is only for individuals aged 21 and above. We do not knowingly collect any personal information from minors.
If Minor Data Is Identified
If we become aware that a minor has provided information to us, we will immediately delete that information and close the associated account. If a parent or legal guardian believes their minor child has submitted information on our Platform, please contact us immediately at [email protected].
Policy Changes and Updates
bea99 may revise this Privacy Policy from time to time. Updates may be required due to service improvements, the introduction of new technologies, or changes in the law.
Notice of Changes
For significant changes, we will notify you by email or through a notice on the Platform. Continuing to use the Platform after a change has been made means you have agreed to the updated Policy. The latest version of the Policy will always be available on this page.
Contact & Complaints
If you have any questions, concerns, or complaints about this Privacy Policy, please contact our dedicated support team.
Live Chat
Use our live chat for the fastest support. Our team is available 24 hours a day, 7 days a week in both Bengali and English.
Instant Response
Send an email for detailed privacy-related requests or complaints. Please include your account information and full details in your message.
We take any concerns about your privacy seriously and aim to respond within a reasonable time. Your trust in bea99 is our most valued asset.